Got It AI Announces AutoFlows™, a Breakthrough Autonomous Conversational AI, Enabling Next Generation of Virtual Agents That Automate Unique CX Journeys for Each Enterprise – Yahoo Finance

AutoFlows™ significantly lowers professional services costs and time by leveraging generative no-code AI to autonomously discover automatable dialog paths, which the enterprise can deploy as virtual agents with desired containment outcomes.
PALO ALTO, Calif., Oct. 25, 2022 (GLOBE NEWSWIRE) — Got It AI, Gartner’s 2022 Cool Vendor in Conversational AI and Natural Language Technologies, announced today its Autonomous Conversational AI for CX that utilizes generative AI, unlike the previous generation of manually built bots that use only Natural Language Understanding (NLU). At the heart of the platform are AutoFlows, which use generative AI models to create a complete and fluid conversational virtual agent from historical conversation logs. AutoFlows include all automatable dialog paths with containment estimates and are ready for configuration and testing. In addition, Got It AI’s AutoMation Manager supports its own RASA-based NLU and dialog manager, and has the flexibility to support any third-party dialog manager. The entire platform runs in a secure, scalable cloud infrastructure.
Got It AI first unveiled its vision in June of 2022, as the first start-up focused on autonomous conversational AI. “Today we are unveiling the product suite that enables enterprise executives to dramatically reduce professional services costs for the design and deployment of contextual, multi-turn, conversationally fluid virtual agents,” said Peter Relan, Chairman and lead investor in Got It AI. “Our founding team from Alexa AI, Microsoft 365, Oracle, Sun, IBM, and Cypress Semiconductor is enabling the next generation of truly conversational chat assistants, voice assistants and knowledge bots that leverage truly breakthrough NLP including state-of-the-art generative models.”
Got It AI’s AutoFlows Product Suite
AutoDiscovery Engine: Data and CX leads can work with the platform to automatically transform hundreds or thousands of historical customer journeys available in voice calls, live chat transcripts, tickets, email conversations, social feeds and more, into automatable dialog paths called AutoFlows, not just intent clusters. Complete virtual agents with fully paraphrased user intents and agent responses, forks, forms, and tasks are discovered and visualizable, with containment estimates for each dialog path.
AutoFlows Configuration Studio: Instead of tedious and manual flow design, CX leads and conversation designers can work with this autonomous, no-code configuration tool to review and configure recommended dialog paths. IT leaders can easily use AutoFlows Studio to enable integrations without coding and fully test the virtual agent prior to deployment.
AutoMation Manager: The verified and configured autonomous virtual agent design can be deployed to Got It AI’s own NLU/Dialog Manager based on Rasa Open Source, or any popular third-party solution if another dialog manager already exists.
AutoLearn Optimizer: In order to optimize containment after deployment, the system automatically recommends updates to the virtual agent by repeatedly running AutoDiscovery, creating a feedback loop for continuous improvement, including analytics for business analysts.
AutoKnowledge Bot: In addition to task-oriented virtual agents, knowledge base virtual agents are also autonomously generated. With zero configuration, the enterprise’s knowledge base is used to create a fluid conversational virtual agent that can converse with a user about any article. This approach provides an effective alternative to generating bots that only provide links to articles or snippets for the user to read, or worse, manually configuring pre-determined Q&A pairs.
Solutions for Industry Verticals including Healthcare, Technology, E-commerce, Fintech
QuickStart Solution: Data and CX Leads can use just AutoDiscovery and AutoFlows to quickly visualize, test and model virtual agent containment for various dialog paths without any manual effort and high professional services costs. Got It AI QuickStart does not require IT resources or deployment of a virtual agent.

Advanced Virtual Agent Solution: Conversation designers can work with AutoDiscovery Engine and AutoFlows Studio to review the recommended dialog paths and virtual agent design. IT leaders and technical staff can also easily use AutoFlows Studio and AutoMation Manager to decide which integrations to enable, and which NLU/Dialog Manager to use for testing and deployment.

Advanced Agent Assist solution: Quick and accurate contextual, multi-turn responses automatically generated from articles and knowledge bases using the zero configuration AutoKnowledge Bot enables the lowest average handling time and maximizes first contact resolution.
Got It AI has engaged with enterprises, CCaaS partners, and system integration partners to make its products and solutions available through the channel of their choice. Partners and customers can go to to learn more and engage with the Got It AI team.
About Got It AI: Headquartered in Palo Alto, CA, Got It AI is a U.S.-based company with an R&D center in Hanoi Vietnam. AutoFlows™ is a registered trademark of Got It AI.
Contact Information:
David Chu
[email protected]

This content was issued through the press release distribution service at

After a highly touted "Ethereum-killer" had a rough debut, the long-term outlook for Ethereum now looks brighter.
After a successful launch of The Merge, Ethereum developers are already working on the next upgrade.
The country's Financial Services Commission considers stablecoins to be highly susceptible to money laundering, according to a new report.
The Financial Services Regulatory Authority of Ontario (FSRA) has initiated enforcement action against Greatway Financial Inc.
Bell announced today the launch of Bell Ventures, its corporate venture capital initiative to encourage development of early-stage and growth companies that harness the power of Bell's networks to drive growth and adoption of advanced technological solutions.
(Bloomberg) — WhatsApp, the instant messaging service owned by Meta Platforms Inc. said it fixed an issue that caused a widespread outage, with tens of thousands of users reporting problems.Most Read from BloombergAdidas Cuts Ties With Ye, Absorbing €250 Million Profit HitRenters Hit Breaking Point in a Sudden Reversal for LandlordsNew Covid Boosters Aren’t Better Than Old Ones, Study FindsMusk Tells Bankers He Plans to Close Twitter Deal on FridayCalifornia Poised to Overtake Germany as World’
Sparx Technology Inc. (TSXV: SPRX) (OTCQB: STCXF) ("Sparx" or the "Company") is excited to announce that Sparx and New England Sports Network ("NESN") have agreed to extend their current statement of work for the length of the Boston Bruins regular season where NESN will have unlimited use of the Company's real-time platform in their broadcasts of live Boston Bruins games.
The financial services platform unveils a new rewards program and passkeys as an easy and secure log in method for PayPal accounts.
The huge tech companies that run these computers aren’t afraid to use their power to muscle into their customers’ industries.
A WhatsApp spokesperson said the company was aware some people were having trouble sending messages and that it has fixed the issue and apologized for any inconvenience.
It said on Wednesday that personal and significant amounts of health claims data of all its customers was compromised in the breach reported earlier this month, a day after it warned the number of customers affected would grow.
Company Launches Online Resource for Local Residents Seeking Information about the $4.2 Million Expansion of its Fast, Reliable and Fiber-Rich Network to Sumas
We live in a time of global chaos. Families around the world are cold and vulnerable to illness because of the energy crisis. More than 61 million kids worldwide also lack access to basic education.
If we go back in time, we might remember how taxing it was to do various financial operations, how nerve-wracking it was to wait for foreign funds to arrive, and who knows what else.
Zodia Custody, the cryptocurrency storage offering backed by Standard Chartered and Northern Trust, has released an identity toolset that can help institutions easily prove ownership of crypto held in custodial wallets. Zodia’s “proof of ownership” system cryptographically embeds the identity of an owner of a private key of a wallet, ensuring a third party can validate the key. For institutional clients, proving ownership of crypto assets held by a custodian is rather more involved than with self-custody – where a user can simply send a small amount of coins from an address or use MetaMask to sign messages with a private key.
Analysis by the crypto analytics firm showed that all the bitcoin bribes originated from the coin mixing wallet.
Meta shareholder Altimeter Capital’s CEO Brad Gerstner wrote a letter to Mark Zuckerberg suggesting a cut in headcount and in metaverse investments.
The cryptocurrency platform Anchorage helps integrate blockchain technology with traditional businesses. The launch of “Build with Anchorage” Monday aims to further reduce friction between companies and crypto. What Happened: This new offering includes API-based solutions for institutional partners. The APIs include trading, settlement, staking and custody. The offering helps companies rollout their crypto strategies from the idea stage all the way to long-term regulation aid, according to the c
ZTE Corporation (0763.HK / 000063.SZ), a global leading provider of information and communication technology solutions, today announced that it has won the "Most Innovative Network Slicing Use Case" Award and the "Most Innovative Private Network Project" Award at Network X 2022 held in Amsterdam, Netherlands.
Metadata is the “data of data”—structured data used to provide information about a resource. It can include records of a digital artwork, audio files, photographs, and animations. It identifies resources, evaluates them, and tracks changes in their use.


Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.